Information received and maintained by our offices is confidential under the law. It cannot be divulged to persons who have no legal right to it.

Employees of the Riverside County Department of Child Support Services may discuss the case only with the custodial and noncustodial parent; we are prohibited from disclosing certain information about one parent to the other. We cannot provide specific case information to relatives or spouses of the custodial or noncustodial parent; however, we encourage anyone who has relevant information regarding the child support case of a noncustodial parent to provide this to us.


Protecting your privacy is important to us. Please read the following policy to understand how your personal information will be treated as you make full use of our many offerings. This policy may change from time to time, so we suggest that you check these terms periodically for changes.

Protection of Personal Information

No data transmission over the Internet can be guaranteed to be completely secure. We cannot ensure or warrant the security of any information you transmit to us or from our online products or services, and you do so at your own risk. We are not responsible for any breach of security or for any actions of any third parties which receive the information.

Warning about E-Mail

Information that is transmitted by e-mail over the Internet is not secure and can be intercepted and read by other Internet users. We recommend that you do not use e-mail to send us private or confidential data about yourself or others unless it has been encoded or encrypted. In addition, we will not use e-mail to transmit responses that contain private or confidential data on an individual unless we can ensure the security and integrity of the information or we have the individual’s consent to transmit such unsecured data.

Official Records

Materials on this web site are designed to provide useful information to the public, but are not intended to be definitive, official documents of department policy. If there are differences between the web site version of a document and the hard copy version in the county’s main office files, the hard copy version should be considered the official version. Official documents of the department are maintained at the county's main office, Riverside County Department of Child Support Services, 2041 Iowa Avenue, Riverside, California 92507.

Links to Other Web Site

This site also links to a wide variety of other sites. You should be aware that other Internet sites to which you hyperlink from this site may contain privacy provisions that differ from the provisions provided herein. Riverside County is not responsible for such provisions, and expressly disclaims any and all liability related to such provisions.

This web site provides links to other web sites as a convenience to its users. The use of these links is not an endorsement as to the accuracy, completeness, usefulness, or adequacy of those sites.

This web site is not intended to be a comprehensive collection of all related sites on the Internet. The sites referenced on the department’s web site are only a few of the many possible Internet sites related to the department’s programs or to human services in general.

Legal Advice

This web site is intended as a resource and guide for the public. It is not a source of definitive legal advice about specific legal problems.