Electronic Payment Card (EPC) cardholders will be migrating from EPPICard to the Way2Go Card!
Attention Electronic Payment Cardholders: In April of 2020, your current Child Support EPPICard will be replaced with a new Way2Go Card. This change is not optional and therefore, receiving your new Way2Go card before the current card is inactivated is important. In order to receive your new Way2Go card, your address must be up to date with EPPICard. If you moved since registering for an electronic payment card, you receive an e-mail or postcard from our office or you’re not sure, it is very important that you contact the EPPICard Customer Service at 1-877-777-1617 no later than 04/20/20.
If you do not have an updated address, you will not receive a new Way2Go Card to access your child support payments. For your security, you will be required to validate your identity so please have your Participant number and Social Security Number available when you contact the customer service number. If you need assistance obtaining your Participant number, please contact the Riverside Department of Child Support Services at 1-866-901-3212.