Calendar and Events


Upcoming Events Happening at Child Support Services

«May 2020»
  • COVID-19: Electronic Service of Documents

    COVID-19: Electronic Service of Documents

    COVID-19: Electronic Service of Documents  (California Rules of Court Update)

    Effective April 17, 2020, additional temporary rules have been added to the California Rules of Court in response to COVID-19. To sustain essential court services in California state court and to promote social distancing, the Judicial Council announced the adoption of an initial set of Emergency Rules to the California Rules of Court, which went into effect earlier this month on April 6, 2020.

    All documents served on either party can be submitted electronically by sending an email to:

    • Any documents in Family Law cases served by mail can now be served electronically to the email associated with the case. Parties who are not represented by an attorney, must provide their written consent to be served electronically (written email is sufficient).
    • Any electronically filed document received by the Court on or after midnight will be file stamped on the next court day.

    If you are sending an attachment, please ensure it is a PDF document and no more than 10 megabytes per email. For more information, regarding PDF documents, please visit:

    Emergency rule 12. Electronic service
    As for electronic service, represented parties who have appeared in a civil action (including Family and Probate Law) must accept e-service of documents if requested by another party. The serving party has a duty to confirm the appropriate e-mail or other electronic service address for service. E-service on self-represented parties is only allowed with the written consent of that party. Confidential documents must be served via encrypted methods. E-service is deemed completed at the time the transmission was sent.

    Before serving a represented party electronically, the serving party must confirm by 24 telephone or email the appropriate electronic service address for counsel being served.

    Adopted effective April 17, 2020.

    Read more
  • Coronvavirus Unemployment Benefits Provisions Update

    Coronvavirus Unemployment Benefits Provisions Update

    The Coronavirus Relief, Aid and Economic Security (CARES) Act extends unemployment insurance benefits for qualified people, and provides up to thirty-nine (39) weeks of unemployment compensation to workers who would not normally qualify for unemployment, but whose ability to work has been directly impacted by COVID-19.

    People who are not eligible for regular unemployment payments under state or federal law, including the self-employed, people seeking part-time work, those who have used up their right to regular unemployment or extended benefits, or those with insufficient work history
    are now able to qualify for unemployment.

    In order to receive payments, people in this new group must self-certify why they would not normally qualify for unemployment benefits, and that the reasons for their unemployment are directly related to COVID-19. For those who are currently eligible for unemployment benefits under state or federal law, the CARES Act extends payments for up to thirteen (13) weeks beyond the normal deadline, as long as the recipients are actively seeking work.

    Coronvavirus Unemployment Benefits Provisions - ENGLISH and SPANISH

    Read more
  • COVID-19: Virtual Workshop (LIVE)

    COVID-19: Virtual Workshop (LIVE)

    RivCoDCSS is hosting a FREE Virtual Workshop live on May 21, 2020 at 11:00am! Join us on our first virtual workshop, where we will provide up-to-date information regarding child support services and programs impacted by COVID-19. The virtual workshop will be live on our Facebook page.

    We will have Child Support Specialists from our Outreach team answer your questions on air. Our Child Support Specialists will guide you through how stimulus payments and enforcement actions may affect your child support order.

    What you can expect is a presentation full of information related to stimulus checks, enforcement actions, opening a case among many more topics, ways to contact our office, and how you can make a payment. If your question is case-specific and cannot be answered during our live stream, we will be sure to have a child support specialist reach out to you directly.

    We look forward to hearing from you. Please mark your calendars for Thursday, May 21, 2020 at 11:00 AM.  

    If you have any questions, please contact us at:

    Read more

News and Events

RivCoDCSS will not have Family Law Facilitators available March 16th - March 31st, 2020

Nancy Ruiz 0 84

Riverside County Department of Child Support Services has a temporary adjustment to our Family Law Facilitator Program (FLAC).
Beginning Monday, March 16th, 2020 through Tuesday, March 31st, 2020 we will not have Family Law Facilitators available for assistance at our RivCoDCSS offices. This change will be effective at our Riverside and Indio office locations.
We apologize for any inconvenience this may cause, please feel free to contact us if you have any questions.

Call us toll-free at (866) 901-3212

Electronic Payment Card (EPC) cardholders will be migrating from EPPICard to the Way2Go Card!

Nancy Ruiz 0 198

Attention Electronic Payment Cardholders: In April of 2020, your current Child Support EPPICard will be replaced with a new Way2Go Card. This change is not optional and therefore, receiving your new Way2Go card before the current card is inactivated is important. In order to receive your new Way2Go card, your address must be up to date with EPPICard. If you moved since registering for an electronic payment card, you receive an e-mail or postcard from our office or you’re not sure, it is very important that you contact the EPPICard Customer Service at 1-877-777-1617 no later than 04/20/20.

If you do not have an updated address, you will not receive a new Way2Go Card to access your child support payments. For your security, you will be required to validate your identity so please have your Participant number and Social Security Number available when you contact the customer service number. If you need assistance obtaining your Participant number, please contact the Riverside Department of Child Support Services at 1-866-901-3212.

LifeStream Blood Drive at RivCoDCSS

Nancy Ruiz 0 123

A Blood Drive is coming to Riverside DCSS on Thursday, March 12th,2020 from 11 AM to 4 PM. LifeStream Blood Bank will be on-site in their bloodmobile! Have you ever wondered what it would feel like to be a hero? Find out by donating blood. 1 Donation saves 3 adult lives and 6 children's lives! #LifeStream #RivCoDCSS #SaveLives

RivCoDCSS Legal Day 2020

Nancy Ruiz 0 333

In hopes of providing resources to families in the community, RivCoDCSS will be hosting a free Legal Day in February! Legal Day will be held on Saturday, February 22nd, 2020 from 9 AM - 12 PM at DCSS Pre-Court Services. Legal Day will provide individuals with information on preparing for court, on-site case assistance, modification of child support along with many other services. Please stop by and come to see us at 3760 12th Street Riverside, CA 92501. 

Space is limited. On a first-come, first-served basis. Register Now!

Need your taxes filed for FREE? We can help! (Riverside)

Nancy Ruiz 0 971

In collaboration with the Community Action Partnership of Riverside County, RivCoDCSS will begin offering FREE tax preparation to those who qualify. If you earned less than $70k and had no business losses or rental income, you qualify! If you file a 1040EZ form, come to RivCoDCSS, and we will have on-site tax assistance. Don't forget to bring your Government ID and Social Security cards for all Filers. #SupportRivCo #RivCoNow #TAXPreparing

Please see the attached flyer for specific Open Saturday and Thursday dates at our Riverside and Indio offices.


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